Privacy Policy
Last updated: April 7, 2026
Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, and any other contact details you choose to provide. We also collect usage data automatically, such as your IP address, browser type, operating system, referring URLs, and information about how you interact with our platform. Additionally, we may collect data from third-party services you connect to your AlphaEngage account, including Reddit account information, posting history, and engagement metrics necessary to deliver our core functionality.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes personalizing your experience, generating AI-powered reply suggestions, identifying relevant Reddit threads for your products, and analyzing engagement metrics to optimize your outreach strategy. We may also use your information to send you technical notices, security alerts, and support messages. Your data helps us understand usage patterns, diagnose technical issues, and develop new features that better serve our users.
Data Sharing
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided that those parties agree to keep your information confidential. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. Aggregated, anonymized data that cannot reasonably be used to identify you may be shared for analytics and research purposes.
Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. We use session cookies to operate our service and preference cookies to remember your settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of all personal data we hold about you in a portable format. If you wish to restrict or object to certain processing of your data, you may do so by contacting us. Where we process your data based on consent, you have the right to withdraw that consent at any time. We will respond to all legitimate requests within 30 days. Users in the European Economic Area have additional rights under the GDPR, including the right to lodge a complaint with a supervisory authority.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at alphaengage00@gmail.com. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.